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  2. Technology Support Services

Technology Support Services

Industry Opportunities

  • Help Desk/Support/Services Management
  • IT Support Technician
  • PC Service Technician
  • PC Support Specialist
  • Computer Repair Technician

This class is a pre-requisite to Cyber-Security!

Industry-certified, experienced instructor. Foundational knowledge & skills Provide technical skill and proficiency.

This is an introductory level technical program intended to prepare students for a career as a technology professional in the computer and information technology (IT) support industry. The program is designed for students to gain technical knowledge and skills needed for gainful in-field employment opportunities with a focus on high-quality technical assistance, troubleshooting of computer hardware and software, and computerized device repair.

Course material is delivered in the formats of both lecture and hands-on application-based lessons and presented from a vendor neutral perspective. A variety of topics are covered including hardware, software, telecommunications, and computer network fundamentals. Students learn about operating system software management, GUI (graphical user interface) and command line utilities, the use of productivity software applications, and are introduced to the fundamentals of programming. The class is taught by IT educated and industry experienced instructors.


Advisory Council Members Course Instructors Course Hours & Costs
Randall Brazelton Evolve – Tyonek Native Corporation
Rich Pruitt Dynamic Software Solutions
Dustin Keith OCSD Information Systems
Barry Boutwell Telaforce
Darrell Taylor Telaforce
John DiGiacom SBDC
Robert Foster Venture Hive
Jayson Jay-Peterson Instructor
Dr. Elizabeth Morgan Instructor

Program Course Hours & Costs

Technology Support Services

OCP Course Number Course Title Course Length
A CTS0059 Technology Support Specialist 600 Hours

This Program is offered Evenings Only

Estimate of Total Program Costs

Total Tuition and Fees Detail:
$1752.00 Florida Resident Tuition ($2.95 x 600 hours)
$700.00 Lab Fees (Per Academic Semester)
$50.00 Registration Fees
Textbook Estimated Cost:
$137.00 Estimated Textbook Total
(Full textbook listing available in the front office.)

For estimation purposes only. Rates are based on the 2022-2023 School Year. Prices are subject to change.

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